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Versa 2 button stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-01-2021 19:52 - last edited on ‎04-02-2021 04:44 by Fitbit Moderator

‎04-01-2021 19:52 - last edited on ‎04-02-2021 04:44 by Fitbit Moderator

I have had my Fitbit Versa 2 for a year and 4 months, I have always taken care of it, I have tried everything the forum says to fix the button issue and nothing is working! Someone please tell me there’s something I can do to fix it, I don’t want to have to buy another one again!! 

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎04-01-2021 20:18

‎04-01-2021 20:18

"the button issue" - I don't know what that is.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-01-2021 22:24

In response to JohnnyRow

‎04-01-2021 22:24

The button on my Fitbit stopped working, it’s not stuck or dirty it just won’t do anything when I press it 

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‎04-02-2021 04:46

In response to Gwendalynn

‎04-02-2021 04:46

Hi there, @Gwendalynn. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out and answering @JohnnyRow's question.

 

Since all troubleshooting steps for this issue has been exhausted, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

We hope your issue is solved soon.

Maria | Community Moderator, Fitbit


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