09-01-2023
10:11
- last edited on
09-02-2023
04:27
by
MarreFitbit
09-01-2023
10:11
- last edited on
09-02-2023
04:27
by
MarreFitbit
Versa 2: The left button wont press in any longer. How am I able to turn the watch on now?
Moderator Edit: Clarified subject
09-01-2023 21:07
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-02-2023 04:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-02-2023 04:29
Hi there, @Mresch9. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
To better assist you, please confirm that you've tried to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air, just hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Then, please try restarting your Versa 2 by following these steps or try the second restart method provided by @Guy_.
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Best Answer09-05-2023 07:47
09-05-2023 07:47
If the button doesn't work on a Versa 2 (after cleaning), then how can it be restarted?
09-05-2023 07:50
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more