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Versa 2 button stopped working

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Versa 2: The left button wont press in any longer. How am I able to turn the watch on now?

Moderator Edit: Clarified subject

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Hi @Mresch9 - place on charge to restart the watch but it may also have a serious fault if the button is not working.

 

Author | ch, passion for improvement.

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Hi there, @Mresch9. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

To better assist you, please confirm that you've tried to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air, just hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

Then, please try restarting your Versa 2 by following these steps or try the second restart method provided by @Guy_.

Maria | Community Moderator, Fitbit


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If the button doesn't work on a Versa 2 (after cleaning), then how can it be restarted?

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Hi @KECTX22 - please see previous posts on the matter.

Author | ch, passion for improvement.

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