11-14-2022
06:03
- last edited on
11-16-2022
04:53
by
AndreaFitbit
11-14-2022
06:03
- last edited on
11-16-2022
04:53
by
AndreaFitbit
I have two different fit bit's and only one computer and one phone. How can I keep the one I have and start another to see if I like it? I don't want to lose my step count. Is it possible to use two different on same computer. I am lost. Thanks.
Moderator edit: format.
11-14-2022 08:28
11-14-2022 08:28
Hi @rawhiderrr depending on the style of Fitbit, you can only have one device for one account. The best way is to remove the first device and replace it with the one you wish to try out, especially if you don't want to lose your steps. Sync the device you're wearing and then remove it from range of the one you'll be setting up. Set up the new one and your history will continue from that device. click for more information.
11-14-2022
09:23
- last edited on
06-26-2024
11:13
by
MarreFitbit
11-14-2022
09:23
- last edited on
06-26-2024
11:13
by
MarreFitbit
@rawhiderrr To clarify one thing, you can't set up or sync any Fitbit with a computer -- PC or Mac. You must use a compatible Android/Apple smartphone/tablet.
I looked at your profile and saw that you joined Fitbit in 2014. So if you are planning on using an older model Fitbit, you might be able to have both on the same account. My husband has a Blaze and a Sense on the same account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.