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Versa 2 cannot pair the phone

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‎09-03-2021 23:21 - last edited on ‎09-05-2021 09:30 by Fitbit Moderator

‎09-03-2021 23:21 - last edited on ‎09-05-2021 09:30 by Fitbit Moderator

Please offer  solutions to versa2 not pairing... not just list problems..... what setti gs are needed in Android 9, damsing s8 for pairi g?

 

 

Moderator Edit: Clarified subject and label

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‎09-05-2021 09:51 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

‎09-05-2021 09:51 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

Welcome to the Community Forums @bert3.

I appreciate the time spent trying to get this issue resolved. You can find the requirements to sync or pair your Fitbit device with your phone on this thread. 

If by any chance you're having issues, please check this help article with some tips that will help you out.

On a side note, I've moved your post to this thread so we can keep our forums organized.

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!

View best answer in original post

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‎09-05-2021 09:51 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

‎09-05-2021 09:51 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

Welcome to the Community Forums @bert3.

I appreciate the time spent trying to get this issue resolved. You can find the requirements to sync or pair your Fitbit device with your phone on this thread. 

If by any chance you're having issues, please check this help article with some tips that will help you out.

On a side note, I've moved your post to this thread so we can keep our forums organized.

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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‎09-07-2021 09:01

In response to CindyMFitbit

‎09-07-2021 09:01

Thanks.... fixed.

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‎09-07-2021 09:55 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

In response to bert3

‎09-07-2021 09:55 - last edited on ‎11-24-2025 06:33 by Fitbit Moderator

@bert3 Thanks for letting me know that the inconvenience has been resolved. I appreciate all your efforts to fix the difficulties experienced.

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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