help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 charger design is not user friendly

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-12-2021 10:22 - last edited on ‎04-13-2021 06:55 by Fitbit Moderator

‎02-12-2021 10:22 - last edited on ‎04-13-2021 06:55 by Fitbit Moderator

versa 2 charger design is terrible. wont lay flat. had to buy a different design on ebay

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-13-2021 06:59 - edited ‎10-25-2023 05:38

‎04-13-2021 06:59 - edited ‎10-25-2023 05:38

@csprow Thanks for stopping by in the Community Forums.

Thank you for your suggestion, I understand where you're coming from. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community. Please take a moment to visit and give us your feedback. 

If you're having a hard time charging your watch, see How do I attach the charging cable to my Fitbit device? 

Here are some tips for charging properly your Versa 2:

  • Make sure there are no metal objects, such as jewelry, nearby as your device charges. After your device is charged, unplug the charging cable.
  • Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?
  • Extend your device’s battery life by reducing your use of certain features. For more information, see Can I extend my Fitbit device's battery life?
  • Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?
  • For best results, don’t leave your device plugged in on the charger longer than overnight.

Have a nice day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎04-13-2021 06:59 - edited ‎10-25-2023 05:38

‎04-13-2021 06:59 - edited ‎10-25-2023 05:38

@csprow Thanks for stopping by in the Community Forums.

Thank you for your suggestion, I understand where you're coming from. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community. Please take a moment to visit and give us your feedback. 

If you're having a hard time charging your watch, see How do I attach the charging cable to my Fitbit device? 

Here are some tips for charging properly your Versa 2:

  • Make sure there are no metal objects, such as jewelry, nearby as your device charges. After your device is charged, unplug the charging cable.
  • Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?
  • Extend your device’s battery life by reducing your use of certain features. For more information, see Can I extend my Fitbit device's battery life?
  • Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?
  • For best results, don’t leave your device plugged in on the charger longer than overnight.

Have a nice day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes