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Versa 2 charging issues

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‎04-06-2025 23:32 - last edited on ‎04-29-2025 11:34 by Fitbit Moderator

‎04-06-2025 23:32 - last edited on ‎04-29-2025 11:34 by Fitbit Moderator

My versa is not charging..I could see backside of my watch is melted little bit 


Moderator Edit: Clarified subject

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3 REPLIES 3

‎04-07-2025 03:44

‎04-07-2025 03:44

Hello @Kiranversa2 and welcome to the Community.  Based on what you wrote, it sounds like a battery charging fault.  Please don't try to charge it any more.  Do not wear it any more.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-07-2025 06:54

In response to LZeeW

‎04-07-2025 06:54

Thank you for the reply.

Is there any way that I can get repaired it ?

 

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‎04-07-2025 07:00

In response to Kiranversa2

‎04-07-2025 07:00

@Kiranversa2  No, Fitbit doesn't offer any repair service.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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