Welcome to the Fitbit Community, @Sarah1987H.
Thanks for the details shared in your post. I understand how you are feeling and recommend checking if your watch is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?
You can also try restarting your watch by following the steps from this help article: How do I restart my Fitbit device?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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