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Versa 2 counting too many steps.

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Just did an update recently and now I'm a superstar. Went golfing and got 67,000 steps. Just cut the grass and now have 88,000 steps. Any help on this would be appreciated. 

 

 


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Welcome to the Fitbit Community forums, @SunsetRunner. 

 

Thank you for all the details that you've provided about the inconvenience that you've been experiencing with your Versa 2 watch. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. In this case, they will let you know how to proceed. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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Mine has done the same, yesterday showing i did 70083 steps when i probably did around 15000. Please advise how to resolve this issue with my Versa 2 watch. I had done the latest update also and tried shutdown and restarting my watch.

 

thanks

 

 


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@Ewinton Thank you for sharing that you've been experiencing the same inconvenience with your Versa 2 watch. 

 

It seems that you already contacted the Customer Support team for further assistance with this inconvenience. In this case, they will let you know how to proceed. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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