08-04-2021
16:22
- last edited on
08-05-2021
05:43
by
DavideFitbit
08-04-2021
16:22
- last edited on
08-05-2021
05:43
by
DavideFitbit
Just did an update recently and now I'm a superstar. Went golfing and got 67,000 steps. Just cut the grass and now have 88,000 steps. Any help on this would be appreciated.
Moderator edit: format
08-05-2021 05:47
08-05-2021 05:47
Welcome to the Fitbit Community forums, @SunsetRunner.
Thank you for all the details that you've provided about the inconvenience that you've been experiencing with your Versa 2 watch.
I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. In this case, they will let you know how to proceed.
Have a great day.
08-05-2021
07:00
- last edited on
08-10-2021
17:42
by
DavideFitbit
08-05-2021
07:00
- last edited on
08-10-2021
17:42
by
DavideFitbit
Mine has done the same, yesterday showing i did 70083 steps when i probably did around 15000. Please advise how to resolve this issue with my Versa 2 watch. I had done the latest update also and tried shutdown and restarting my watch.
thanks
Moderator edit: format
08-10-2021 17:41
08-10-2021 17:41
@Ewinton Thank you for sharing that you've been experiencing the same inconvenience with your Versa 2 watch.
It seems that you already contacted the Customer Support team for further assistance with this inconvenience. In this case, they will let you know how to proceed.
Have a great day.