Versa 2 data missing

[Angelux666]

Anyone else's data for the entire year vanished now?

Moderator Edit: Clarified subject

[LZeeW]

@Angelux666   I'm not having that experience at all.  In order to help you, can you share more details?  You are describing an app or account issue.  What type of phone do you use, Android to iPhone?  What version of the Fitbit app do you have?  Did you make any account changes?

[MarreFitbit]

Hi there, @Angelux666. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your data has vanished. I understand your concern. @LZeeW Thank you so much for trying to help! 

I've seen you contacted our Support Team after posting here. If you have any questions or concerns regarding the outcome of your case, my best advice is to keep the conversation directly with them so they can continue assisting you.

Thanks in advance! 

[MarkMM]

@Angelux666 Hi. My entire exercise history is like 90% vanished. Records since 2016 gone. 

@LZeeW Your exercise history is fine? There's a thread here https://community.fitbit.com/t5/Other-Versa-Smartwatches/Missing-Exercise-Data/m-p/5656336#M319125 with more complaints. For having millions of users, it doesn't seen there's really that many complaints. I don't think everyone is having the issue. 

[LZeeW]

@MarkMM   My exercise history is 100% complete.  I went back to October 2013 and my Fitbit One.  I didn't comment on your linked thread, because I'm not having the problem and have nothing to add.  I was hoping to get more detailed information from the OP.

[Angelux666]

Never spoke to the support team about this new issue 

Came here to see if anyone else is having the same issue.