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Versa 2 data not syncing to the Fitbit app

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‎02-11-2025 01:12 - last edited on ‎03-14-2025 10:28 by Fitbit Moderator

‎02-11-2025 01:12 - last edited on ‎03-14-2025 10:28 by Fitbit Moderator

For over a week I have had no data logged on my app and only steps,floors and distance on watch any ideas? 

I have tried everything to sort out problem with no heart rate ,cardio ,active zone minutes or sleep graphs/data showing on app . Every time I restart or shut down my watch the data appears for about 30 mins then stops I have even done a factory reset ! Is there an ongoing problem with Fitbit ??

Moderator Edit: Clarified subject

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‎03-09-2025 16:50

‎03-09-2025 16:50

Can you please be very specific with what troubleshooting steps you've already done?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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