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Versa 2 death screen

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‎03-23-2021 19:10

‎03-23-2021 19:10

After installing the last update, my versa 2 screen started to not respond, then it stopped working all together. I can see horizontal lines of light which indicates its still on, and i get vibrations when i press the button on the side, but now its just a black screen. 

 

From reading a few post i know im not the only one experiencing this, but this is utterly ridiculous. You would think it would be more solutions to fix this reoccurring issue. 

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‎03-23-2021 19:13

‎03-23-2021 19:13

Mine just started this today. I've pressed and help the home button amd nothing. Worked last night and this morning I thought the battery died. 

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‎03-23-2021 19:24

In response to Amberlynne12

‎03-23-2021 19:24

Sorry to hear that. Hopefully yours is still under warranty, i contacted customer support and they flat out said its nothing they can do. They gave  me a code for a discount for a new watch. Which is something dont get me wrong, but you pay $250-300 for a device you expect it to work for more than a year. 

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