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Versa 2 died

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‎02-04-2021 11:09 - last edited on ‎02-05-2021 05:37 by Moderator Alum

‎02-04-2021 11:09 - last edited on ‎02-05-2021 05:37 by Moderator Alum

Got my Versa 2 as a gift at Xmas, lasted a month then died, contacted Fitbit customer service weeks ago, got message saying they'd received message and nothing since, any ideas?

 

 


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‎02-05-2021 05:41 - last edited on ‎12-20-2024 08:30 by Fitbit Moderator

‎02-05-2021 05:41 - last edited on ‎12-20-2024 08:30 by Fitbit Moderator

Hi @Lola5, welcome to the Fitbit Community forums. 

Thank you for all the details that you've provided about the trouble that you've been experiencing with your Versa 2. 

I've noticed the Support team has been taking longer to reply than usual via e-mail. The best way to get more immediate help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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