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Versa 2 display corrupted

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‎01-03-2022 14:51 - last edited on ‎01-04-2022 09:27 by Fitbit Moderator

‎01-03-2022 14:51 - last edited on ‎01-04-2022 09:27 by Fitbit Moderator

The display on my Versa 2 is flickering black and white lines like an old TV or some kind of demon has possessed it. 😬 I've tried restarting, changing the clock face to a Fitbit designed face, and did a factory reset, but the issue continues. It seems to be working ok with the exception of the display, it is syncing with my phone and I can kind of see through the flickering lines to navigate through the menu. Is there anything else I can try? 

 

Moderator Edit: Clarified subject

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‎01-04-2022 09:28 - edited ‎07-21-2023 03:52

‎01-04-2022 09:28 - edited ‎07-21-2023 03:52

Hi there, @Mary425. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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