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Versa 2 display won't respond

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‎09-20-2021 18:50 - last edited on ‎09-21-2021 04:21 by Fitbit Moderator

‎09-20-2021 18:50 - last edited on ‎09-21-2021 04:21 by Fitbit Moderator

My Versa 2 display went dead this am. Charger display has single flashing green and red band. On-line data seems to be accurate and up to the minute. How do I reset it?

 

Update: I pushed the start button for ten seconds. It seems to have reset.

 

 

Moderator Edit: Clarified subject & Merged posts

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2 REPLIES 2

‎09-21-2021 04:25

‎09-21-2021 04:25

Hi there, @middleforker. Welcome to the Community Forums. I'm glad to hear you managed to solve the issue with your Versa 2's screen. 🙂

 

If your watch continues with the same behavior, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

See you around! 

Maria | Community Moderator, Fitbit


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‎09-21-2021 08:17

In response to MarreFitbit

‎09-21-2021 08:17

I have never let the Fitbit battery drop to 0 before. I did this time and the screen went blank. I randomly pressed the display key for 10 seconds or so and it reset. I was about ready to buy a new one, but I really like this one!

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