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Versa 2 displaying time incorrectly

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‎12-17-2020 16:03 - last edited on ‎12-21-2020 18:20 by Fitbit Moderator

‎12-17-2020 16:03 - last edited on ‎12-21-2020 18:20 by Fitbit Moderator

My watch is 5 minutes behind. How do I reset it?

 

Moderator Edit: Clarified subject

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‎12-21-2020 18:11

‎12-21-2020 18:11

Hello @Beth1709, welcome to the Community Forums.

 

Thanks for your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Versa 2 it should display the time that’s configured on your phone.

 

However, this may also be fixed by updating the time zone in your Personal Settings. For step-by-step instructions, please check our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Let me know if further assistance is needed, I’ll be here.

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