help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 distance accuracy concern

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-15-2020 12:08 - last edited on ‎11-15-2020 19:16 by

‎11-15-2020 12:08 - last edited on ‎11-15-2020 19:16 by

I use my versa 2 to track my walks. I've been doing the same walk for a year. Now it is registering a mile less on all my walks. Not sure why??

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-15-2020 13:16

‎11-15-2020 13:16

Make sure your Stride Length setting is still correct and if it is on Automstic, change it to your own manual setting.

Best Answer
0 Votes

‎11-15-2020 13:55

In response to SunsetRunner

‎11-15-2020 13:55

Thank you. I will try that.....Sent from my Verizon, Samsung Galaxy smartphone
Best Answer
0 Votes