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Versa 2 does not swipe any more.

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‎06-29-2021 08:02 - last edited on ‎06-30-2021 16:02 by Fitbit Moderator

‎06-29-2021 08:02 - last edited on ‎06-30-2021 16:02 by Fitbit Moderator

My Versa 2 is only 3 months old. The swipe has stopped working and it turns on and off by itself. How do I fix this?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-30-2021 16:02

‎06-30-2021 16:02

Welcome to the Fitbit Community, @Doreenvoigt.

 

Thank you for the information provided.

 

If you haven't done it already, please restart your Fitbit Versa 2 by following these instructions. In addition, you can change the clock face to see if there is any change.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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