Versa 2 doesn't alert me

[ghada2k]

My fitbit does not give me any notification such as messages, phone calls, time to start walking, etc..

Thanks

Moderator edit: subject for clarity 

[Ej.furia]

Same problem. 

I've tried everything - smart watch factory settings restore, Bluetooth settings reset, app uninstall, rematch smart watch with app and it still shows:

Notifications disabled. Turn on off your phone to restore notifications on tracker.

I've done that too several times and guess what.

[LiliyaFitbit]

Welcome to the Fitbit Community, @ghada2k and @Ej.furia.

@ghada2k Thanks for the details shared in your post. I recommend reviewing our troubleshooting tips in this help article: Why didn't my Fitbit device alert me? I also recommend reviewing our instructions to resolve the issue with notifications in Why are notifications delayed or missing? 

@Ej.furia I am sorry that you are going through the same situation, I understand how you are feeling and appreciate your troubleshooting efforts. I recommend confirming our complete troubleshooting instructions in Why are notifications delayed or missing? If you're using an Android device, please pay special attention to the additional tips in What should I know about using the Fitbit app on my Android phone? 

Hope this helps.

[ghada2k]

I have tried everything to solve the problem but nothing changed!

[LiliyaFitbit]

Thank you for your reply, @ghada2k.

I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.