Versa 2 doesn't receive notifications

[Macster]

Look. 
I love my fitbit versa 2, I even just started the monthly premium options. However, I’m getting really annoyed with my notifications not showing. I bought a fitbit primarily to track my fitness. I don’t really use their workouts that they offer. I do love the tracking sleep options. 

I know Apple Watch wasn’t made for fitness, but they do allow fitness options and have new apps that can do the same thing the fitbit can do. I got the versa to have some smart watch options. Seeing texts and getting calls when I can’t grab my phone definitely helps; however, the text option hasn’t even been working and the calls are laggy. Sometimes it works and sometimes it doesn’t. I just bought this new watch two months ago. This makes me really upset. 

Has anyone had a Apple watch, but still prefer the fitbit? Thanks!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Macster, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

I'm sorry to hear that your Versa 2 is not receiving notifications. I totally understand how you feel about this and we appreciate your feedback since this helps us to keep improving.

I'd like you to try the troubleshooting steps that are listed in this help article in order to fix the notifications issue. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.