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Versa 2 don't display notifications

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Screenshot_2021-07-04-18-38-44-529_com.fitbit.FitbitMobile.jpg

I have re-intalled the app and re-started my phone many times and it only works the first time, later it doesn't work. I have many weeks like this.

 

 

Moderator edit: subject for clarity and format

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Mine had quit, I did the updates, started working for about a week and now I'm having the same problem. I bought this watch for Text notifications! 

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Welcome to the Fitbit Community, @MonicacbIt’s good to see you in the community, @lmboothroses.

 

Thanks for the details shared in your post and for already trying to resolve the issue. @Monicacb I appreciate providing a screenshot. I understand how you are feeling about this situation and if you're using Android devices, I recommend doing the following on your phones:

 

1. Turn off background restrictions or limitations:
 - Go to Apps & Notifications > Fitbit app.
 - Tap Background restrictions or Background limits to turn off the setting.


2. Turn off battery limitations:
 - Go to Apps > Fitbit app > Advanced > Battery > Battery optimization.
 - Change the view to All apps.
 - Search for the Fitbit app and choose Not optimized.

 

For more tips about using the Fitbit app on an Android phone, see What should I know about using the Fitbit app on my Android phone? 

 

For complete troubleshooting tips to resolve the issue with notifications, see Why are notifications delayed or missing? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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