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Versa 2 exercise app won't open

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‎01-23-2023 16:43 - last edited on ‎01-24-2023 05:53 by Fitbit Moderator

‎01-23-2023 16:43 - last edited on ‎01-24-2023 05:53 by Fitbit Moderator

I've selected my 7 exercise choices but when I push the "Exercise" button on Versa 2 the screen doesn't display a list of exercises like it used to. It returns to the screen with Exercise, Timer, Music and Alarm. Help!

 

 

Moderator Edit: Clarified subject

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‎01-24-2023 06:08

‎01-24-2023 06:08

Hi there, @randy50. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


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‎01-24-2023 17:13

In response to MarreFitbit

‎01-24-2023 17:13

Thanks much for feedback! I tried both of the suggestions, unfortunately I
was not successful in correcting the issue. Any further suggestions would
be appreciated.
Thanks!
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