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Versa 2 face

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‎04-23-2022 16:49

‎04-23-2022 16:49

My versa 2 screen came apart! The screen detached itself from the watch while I was in aqua class. Versa 2 is supposed to be water proof

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‎04-23-2022 17:26

‎04-23-2022 17:26

Hello @Elizabeth. 

The Fitbit Versa 2 is not water proof but water-resistant to 50 meters. You can find more information here:https://help.fitbit.com/articles/en_US/Help_article/1598.htm

I would contact Fitbit Customer Service and discuss the issue you are experiencing with them. You can find ways to contact them here: https://myhelp.fitbit.com/s/support?language=en_US

i hope you get a resolution…please let me know if this helped answer your question 

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