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Versa 2 frozen

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‎01-23-2021 09:48

‎01-23-2021 09:48

My versa 2 is frozen. I tried the reset by pushing down the side button for a few seconds but this doesn't help. It also wouldn't show me texts or calls before this happened. Can anyone help please?

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‎01-23-2021 12:00

‎01-23-2021 12:00

Seems like there are some issues recently.

Probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎01-23-2021 18:43

In response to Guy_

‎01-23-2021 18:43

Thanks! I will.  

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‎01-23-2021 23:11

‎01-23-2021 23:11

Yeah same is happening with my Versa 2. First it freeze does not show any other screen and now everyday around 10 battery died. I contacted fitbit support but haven't heard from them yet 

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‎01-24-2021 06:43

In response to pallavisharma03

‎01-24-2021 06:43

Same here I contacted them 2 days ago and have heard nothing back. 

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