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Versa 2 has a black screen

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‎01-17-2021 09:11 - last edited on ‎01-17-2021 12:18 by

‎01-17-2021 09:11 - last edited on ‎01-17-2021 12:18 by

I woke out this morning and my Fitbit had a black screen. I’ve looked up YouTube videos and nothing works. On my phone is says it full battery then I saw it said it was low battery. Not sure why this is happening all of a sudden. I haven’t had a month.

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎01-17-2021 10:31

‎01-17-2021 10:31

Try a restart. 

Press and hold the button for (at least) 10 seconds until you see the Fitbit logo on the screen, and then release the button.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-17-2021 10:37

In response to JohnnyRow

‎01-17-2021 10:37

I have done that and still nothing.
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‎01-17-2021 10:48

In response to Jhodges10

‎01-17-2021 10:48

Same here my screen just went black yesterday tried all the troubleshooting still nothing the greenlight on the back are off as well

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‎01-17-2021 14:07

In response to JohnnyRow

‎01-17-2021 14:07

not working

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