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Versa 2 has developed grey lines

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‎06-16-2023 04:11 - last edited on ‎06-16-2023 05:19 by Fitbit Moderator

‎06-16-2023 04:11 - last edited on ‎06-16-2023 05:19 by Fitbit Moderator

Hallo,

my versa 2 Display turned darker a couple of days ago. It looks like there are faint grey horizontally across the screen. Can anyone help me get it back to normal? Thank you! 

image.jpg

 
Moderator Edit: Clarified subject

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‎06-16-2023 05:20

‎06-16-2023 05:20

Hi there, @Lilau. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and the image attached. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-16-2023 05:20

‎06-16-2023 05:20

Hi there, @Lilau. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and the image attached. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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