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Versa 2 has removed some features

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‎03-14-2025 04:14 - last edited on ‎03-15-2025 08:47 by Fitbit Moderator

‎03-14-2025 04:14 - last edited on ‎03-15-2025 08:47 by Fitbit Moderator

Hi, I bougth my versa 2 because I was happy to use It for pay (It was deleted at some point and then It works again) and Maps (It was deleted). What's the point to offer me some services, and then you delete them? My smartwatch is not that smart anymore, doesn't do anymore what I have paid for. Please could you add again the services that you offered, in order to convince me to choose your product. Otherwise I should buy the new versa 4 or sense 2, wasting again my money to get back the services that I have paid for.

Moderator Edit: Clarified subject

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‎03-15-2025 08:53

‎03-15-2025 08:53

Hi there, @Peppe88. Welcome to the Fitbit Community Forums. 

We rely on feedback like yours to help us develop products and features that we know our community wants to see. Every feedback shared here is appreciated and passed along to evaluate our procedures and enhance your Fitbit experience. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.

Thanks in advance! 

Maria | Community Moderator, Fitbit


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