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Versa 2 heart rate sensor not working

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‎03-14-2020 06:48

‎03-14-2020 06:48

I have tried everything I can think of. Rebooting it. I set back to factory settings. Signing in and out of the app. The green light doesn’t come on at all. This is my favourite feature.  Please help!!!!

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‎03-14-2020 08:30

‎03-14-2020 08:30

Contact Customer Support.

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3 REPLIES 3

‎03-14-2020 08:30

‎03-14-2020 08:30

Contact Customer Support.

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‎03-14-2020 08:44

In response to SunsetRunner

‎03-14-2020 08:44

I have. Thank you for replying

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‎06-16-2020 01:15

‎06-16-2020 01:15

Hi, 
Seems like I am exactly in the same boat, have tried everything and it just doesn't work.
Were you able to get resolution from the support team?

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