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Versa's screen stopped working

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‎06-04-2020 04:09 - last edited on ‎06-16-2020 04:35 by Fitbit Moderator

‎06-04-2020 04:09 - last edited on ‎06-16-2020 04:35 by Fitbit Moderator

After upgrading to the latest software, my versa screen will light up but nothing will be shown.

I have reset it, multiple times, multiple way and nothing is working or fixing it.

 

 

Moderator edit: updated subject for clarity

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‎06-16-2020 04:35

‎06-16-2020 04:35

Hi @Beckgrey, welcome to our Fitbit Community! Regarding the screen issues that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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