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Versa 2 is acting odd

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2022 07:29 - last edited on ‎10-24-2022 09:14 by Fitbit Moderator

‎10-23-2022 07:29 - last edited on ‎10-24-2022 09:14 by Fitbit Moderator

Versa is going crazy: Notification screen appears on its own, it moves to Exercise screen. This runs in a loop and it is continuously draining battery. While moving from notification screen to exercise screen, Versa watch vibrates as well.

Things, I already tried to solve this:

  • Default Factory settings
  • Restart my Versa 2-3 times
  • Change the face to fitbit

My versa is essential and I use it continuously to monitor my activity. Google, fitbit team- I am out of warranty and won't be able to replace, out of budget for this year at least, till i find new gig. Please help!!!

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-24-2022 04:50

‎10-24-2022 04:50

Hi @ashishbl.gapr11 that is very sad. It sounds as if you have done all the things that might help.  Contact Fitbit Support   and see if they are able to help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-24-2022 09:15 - edited ‎08-04-2023 04:30

In response to NellyG

‎10-24-2022 09:15 - edited ‎08-04-2023 04:30

Hi there, @ashishbl.gapr11. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before posting here. I understand where your concern is coming from and how you must be feeling. @NellyG Thanks for your advice!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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