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Versa 2 is acting odd

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My Fitbit versa 2 is only a few months old and it is my second time having one. The first one I had had had no problems until I got into an accident where the watch was smashed. I got this watch and it has all sorts of problems. The first thing that happened was 4 months into me having this watch where it stopped tracking my heart rate and nothing would fix it. And now every other day or so the screen will start flashing a white screen and begin vibrating non stop for about 30 seconds each time. It's getting really old and I'm about ready to switch to a new brand. Please help.

Moderator Edit: Clarified subject

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