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Versa 2 is acting up

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‎06-28-2020 14:29 - last edited on ‎07-04-2020 08:47 by Fitbit Moderator

‎06-28-2020 14:29 - last edited on ‎07-04-2020 08:47 by Fitbit Moderator

First the touchscreen didn't respond, then it would vibrate and the screens would scroll, then it would go off and back on, then the screen would stay lit.  It was using about 10% of the battery per hour.  All of this happened over the last two days.  Now it is completely dead, no lights anywhere and nothing happens when I charge it.  Is it history or is it part of this 'glitch' going on after the update?  I'm not happy to be without it.

 

 

Moderator Edit: Clarified subject

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‎07-04-2020 08:48 - edited ‎10-12-2023 03:01

‎07-04-2020 08:48 - edited ‎10-12-2023 03:01

Hi there @jpcampbl, welcome to the Community Forums. I'm sorry to hear about your Versa 2's recent behavior after the firmware update. 

I've seen that you contacted our Support Team after posting here and they helped you to get back on track.

Maria | Community Moderator, Fitbit


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