09-24-2022 10:37
09-24-2022 10:37
I found my misplaced Versa 2 after a year. It sows no signs of life after being on the charging - doesn’t vibrate when the side button is pressed and held. Any ideas/can it be serviced?
09-24-2022 11:22 - edited 09-24-2022 11:23
09-24-2022 11:22 - edited 09-24-2022 11:23
Hello @TonyDeen
According to this help article: https://help.fitbit.com/articles/en_US/Help_article/1190.htm
You haven't used the device for several months, and it won't turn on. | Leave your device plugged in to the charging cable for at least 30 minutes. |
A year is quite awhile so I’m not confident that it can be jolted back to life to be honest. But, giving it a try certainly doesn’t hurt. I suppose leaving it charged for a bit to see what happens. Also, look closely at the charging pins and the contacts on the back of the Versa 2 to make sure they are clean so a good contact can be made in an attempt to bring it back to life.
Look here on how to clean it properly: https://help.fitbit.com/articles/en_US/Help_article/2005.htm
I hope this provides you with an answer to your question and I do hope your somehow able to bring it back to life. Let me know how it goes
09-24-2022 11:45
09-24-2022 11:45
09-24-2022 11:54
09-24-2022 11:54
😃 that’s the spirit @TonyDeen !