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Versa 2 is counting while I sleep

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‎06-22-2021 23:55 - last edited on ‎06-23-2021 11:09 by Fitbit Moderator

‎06-22-2021 23:55 - last edited on ‎06-23-2021 11:09 by Fitbit Moderator

Twice now my fitbit is counting incorrectly.  When I woke up this morning I had done 10000 steps.

 

 

Moderator edit: updated subject for clarity

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‎06-23-2021 11:09 - last edited on ‎02-10-2025 11:02 by Fitbit Moderator

‎06-23-2021 11:09 - last edited on ‎02-10-2025 11:02 by Fitbit Moderator

@Mxwilson Welcome to our Fitbit Community. Since you mentioned that your Versa 2 tracks steps while sleeping, I'd like you to restart it as described in this help article. After this, monitor your watch during the next 24 hours and see if it stops tracking steps during your sleep.

As a side note, I'd like to know if you leave your Versa 2 on any surface that vibrates such a desk with a computer on it or an AC system since the vibrations can make the unit to track data.

See you later.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎06-23-2021 13:49

In response to JuanJoFitbit

‎06-23-2021 13:49

I charge my versa on my desk next to my laptops.  

 

I have restarted it. I will let you know

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‎06-24-2021 04:18 - last edited on ‎02-10-2025 11:02 by Fitbit Moderator

In response to Mxwilson

‎06-24-2021 04:18 - last edited on ‎02-10-2025 11:02 by Fitbit Moderator

@Mxwilson Thank you for letting me know this information. I'll be looking forward for the update after the restart process.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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