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Versa 2 is not charging

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‎08-09-2020 08:39 - last edited on ‎08-10-2020 14:43 by Fitbit Moderator

‎08-09-2020 08:39 - last edited on ‎08-10-2020 14:43 by Fitbit Moderator

My watch died this morning and it is not charging now for some reason, the charger plug and socket are working as I tried other things in it to check. 

 

Moderator Edit: Clarified subject

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‎08-10-2020 14:46 - edited ‎10-03-2023 10:05

‎08-10-2020 14:46 - edited ‎10-03-2023 10:05

Hi there @KazJo, welcome to the Community Forums. Thanks for the details shared in your post about the charging difficulties you've been having with your Versa 2 and for taking the time to fix it. 

I've seen that you contacted our Support Team after posting here and they're still helping you to get this issue solved. Please stay tuned to your inbox for updates on your case. 

Maria | Community Moderator, Fitbit


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