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Versa 2 is not reading the 250 hourly steps

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‎10-22-2022 10:40 - last edited on ‎10-25-2022 09:47 by Fitbit Moderator

‎10-22-2022 10:40 - last edited on ‎10-25-2022 09:47 by Fitbit Moderator

My versa 2 is not reading all my hours for the 250 hourly steps. Not the first time. Restarting phone didn't help. 

 

 

Moderator edit: updated subject for clarity. 

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‎10-23-2022 15:03

‎10-23-2022 15:03

Hi there @VickiLWP. Welcome to Community Forums.

 

I understand how you feel about this situation I appreciate the troubleshooting performed. I'd recommend you check these articles, How accurate are Fitbit devices? and How does my Fitbit device calculate my daily activity?.

 

Also you can try to restart your Fitbit device by following these steps.

 

If the issue persists please contact Support Team.

 

Hope this helps.

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