Versa 2 is not syncing anymore

[Carmlea]

Any ideas why my watch and phone are not syncing?

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @Carmlea!

Sad to here that you're having issues syncing your Versa 4 with your Fitbit app.
As a first approach to hopefully get things fixed, please have a closer look here for troubleshooting:

Why won't my Fitbit device sync? 

If none of the above won't get your syncing issues solved, I'd suggest to unpair and re-pair your device with your Fitbit app as mentioned here:

How do I set up my Fitbit device? 

I'll keep my fingers crossed.

[MarreFitbit]

Hi there, @Carmlea. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 is no longer syncing with your phone. I understand your concern, we're here to help you! 

As a first approach, I suggest following @Talahthas' recommendation. 

If the issue persists, please try the steps below in the order listed. Important: Please be aware that most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Nevertheless, if your Fitbit device was unpaired from your Fitbit account during this period of time, neither the 7 days can be recovered or restored.  

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.