Versa 2 button stopped working

[Inchbeach]

My watch is less than a year old and the button stopped working not long after I got it. I now can't change what is coming up on the screen and can't see my details. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Inchbeach. Welcome to the Fitbit Community Forums. I'm sorry to hear that the button of your Versa 2 has stopped working. I understand your concern, I will do my best to help you with this! 

If you haven't done so yet, please try to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air, just hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. Then, please try restarting your Versa 2 by following these steps. 

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options