Versa 2 is not tracking steps accurately

[Jengiglio]

I participate in weekly step challenges with friends. Lately my steps counter is not accurately reflecting what my actual step count is. For example, Monday I walked 9000 steps, Tuesday 10,100 steps yet my challenge today says 16k-ish and has been synced.anyone else have the same issue? If so, how do I fix?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Jengiglio, welcome to our Fitbit Community. I'm sorry to hear that your Versa 2 is not tracking your steps accurately. I totally understand how you feel about this and thank you for providing an example of the issue.

Please restart your Versa 2 as described in this help article. After this, check out this help page, which explains more information about the accuracy of your watch.

Finally, monitor your Versa 2 during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

[Jengiglio]

Thank you @JuanJoFitbit but that still doesn't fix my issue.  My issue is within the Challenges screen itself.  My steps are accurately tracked within my daily screens/details but NOT accurately adding up within my challenges screens (hope that makes sense). So within my challenge with friends I am short a ton of steps.

Here are my details:

Monday steps = 9644

Tues Steps = 10,558

Wed Steps = 4334

Challenge with Friends = 21,096 when it should be 24,536 based on the above.  And my info is "synced" so should be updating and is not. That is my issue - any ideas on how to fix???