Versa 2 is showing the wrong time

[Heather_jersey]

The time on my Versa 2 is 3 hours behind. I have not traveled and my Fitbit is charged. I also tried syncing it and everything. Time still hasn’t changed back to normal time. 

Moderator Edit: Clarified subject

[TamiHigh]

My time is also off and nothing I do will change it. Mine is 1 hour and 55 minutes behind and I haven’t traveled either. Done everything I can to try and change it back and nothing works. About to just throw the whole watch away because it’s so frustrating! 

[MarreFitbit · Accepted solution]

Hi there, @Heather_jersey @TamiHigh. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before reaching out. I understand how you must be feeling. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

If your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.