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Versa 3 won't sync

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‎05-01-2023 08:00 - last edited on ‎05-01-2023 08:01 by Fitbit Moderator

‎05-01-2023 08:00 - last edited on ‎05-01-2023 08:01 by Fitbit Moderator

Versa 3 quit syncing data.  All I get is gathering data.

 

 

Moderator Edit: Clarified subject

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‎05-01-2023 08:05 - edited ‎03-17-2024 06:04

‎05-01-2023 08:05 - edited ‎03-17-2024 06:04

Hi there, @Jlperkins09. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To better assist you, please confirm that your Versa 3 is still linked to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no longer paired, please set it up once again by following these steps How do I set up my Fitbit device? 

If you continue having syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-01-2023 08:05 - edited ‎03-17-2024 06:04

‎05-01-2023 08:05 - edited ‎03-17-2024 06:04

Hi there, @Jlperkins09. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To better assist you, please confirm that your Versa 3 is still linked to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no longer paired, please set it up once again by following these steps How do I set up my Fitbit device? 

If you continue having syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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