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Versa 2 is showing the wrong time

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‎03-21-2024 13:10 - last edited on ‎03-22-2024 08:28 by Fitbit Moderator

‎03-21-2024 13:10 - last edited on ‎03-22-2024 08:28 by Fitbit Moderator

The time on my Versa 2 is two minutes behind. The time zone is correct and it synchronised.

How can I manually set the right time or somehow make it synchonise not only the time zone, but the actual time?

Moderator Edit: Clarified subject


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‎03-22-2024 08:31

‎03-22-2024 08:31

Hi there, @adrianrbf. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 is showing the wrong time. I will be glad to help you with this!

As a first approach, may I ask if you already synced your device? Please note that the time will be wrong if your Versa 2 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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