12-01-2020
04:15
- last edited on
12-01-2020
13:45
by
MarreFitbit
12-01-2020
04:15
- last edited on
12-01-2020
13:45
by
MarreFitbit
Just received a versa 2 for my birthday and when I went to charge it there was nothing. No lights came on, no battery % indication. Nothing. Just wondering if the Fitbit battery is completely dead when you get it and does it need to sit on the charger for a while or is the Fitbit defective? Thanks!
Moderator Edit: Clarified subject
12-01-2020 13:48
12-01-2020 13:48
Hi there @Hazer0421, welcome to the Community Forums.
Does your Versa 2 vibrate when you connect it to the charger? If you haven't done so yet, I'd recommend following the steps provided in this help article: Why isn't my Fitbit device's battery charging?
Looking forward to your response.
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12-02-2020 03:49
12-02-2020 03:49