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Versa 2 is unresponsive

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‎11-19-2021 11:14 - last edited on ‎11-20-2021 08:16 by Fitbit Moderator

‎11-19-2021 11:14 - last edited on ‎11-20-2021 08:16 by Fitbit Moderator

I have my Fitbit versa 2 for less than a year and it will not work at all turn on won’t do anything won’t even sync

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎11-20-2021 01:29

‎11-20-2021 01:29

@DarkFlier - presumably you checked it is charging, by connecting it to a computer port.

 

Give it 2 Hours and try again.

 

If you did a factory reset it could also stop it working.

Author | ch, passion for improvement.

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‎11-20-2021 08:18 - edited ‎02-24-2024 02:00

In response to Guy_

‎11-20-2021 08:18 - edited ‎02-24-2024 02:00

Hi there, @DarkFlier. Welcome to the Community Forums. 

I've seen you contacted our Support Team after posting here and they have already assisted you with this matter. If you still need help, please feel free to contact them back so they can continue assisting you. 

Have a great day! 

Maria | Community Moderator, Fitbit


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