11-06-2021
16:47
- last edited on
11-08-2021
10:44
by
MarreFitbit
11-06-2021
16:47
- last edited on
11-08-2021
10:44
by
MarreFitbit
I’ve been walking the same 3 mile route for several months. For the past week my Versa 2 is only showing it as 2.5 miles and the pace is off as compared to previous readings
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-08-2021 10:47 - edited 09-14-2023 09:45
11-08-2021 10:47 - edited 09-14-2023 09:45
Hi there, @JanetL29. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from.
Note that when you're tracking an activity with GPS, Fitbit calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, the tracker will calculate distance using steps and stride length as described above until a GPS signal is found. For more information about GPS, see How do I use GPS on my Fitbit device?
If you feel that your step count and distance are inaccurate, confirm that the following are set correctly in the Fitbit app:
Fitbit Versa 2 calculates distance by multiplying your walking steps by your walking stride length and multiplying your running steps by your running stride length. We estimate your stride lengths using your height and sex. Track one or more runs using on-board or connected GPS, we evaluate that data to automatically update your running stride length. For best results, run at a comfortable pace for at least 10 minutes.
However, if you prefer to measure your walking and running stride lengths yourself and enter them manually, see How do I measure and adjust my stride length?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-08-2021 10:47 - edited 09-14-2023 09:45
11-08-2021 10:47 - edited 09-14-2023 09:45
Hi there, @JanetL29. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from.
Note that when you're tracking an activity with GPS, Fitbit calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, the tracker will calculate distance using steps and stride length as described above until a GPS signal is found. For more information about GPS, see How do I use GPS on my Fitbit device?
If you feel that your step count and distance are inaccurate, confirm that the following are set correctly in the Fitbit app:
Fitbit Versa 2 calculates distance by multiplying your walking steps by your walking stride length and multiplying your running steps by your running stride length. We estimate your stride lengths using your height and sex. Track one or more runs using on-board or connected GPS, we evaluate that data to automatically update your running stride length. For best results, run at a comfortable pace for at least 10 minutes.
However, if you prefer to measure your walking and running stride lengths yourself and enter them manually, see How do I measure and adjust my stride length?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...