Versa 2 issues after update

[Debann24]

After my update, the clock doesn't work right and does show any data- steps, calories burned, etc. I've restarted the versa and checked all the settings and it still doesn't work. All I can use is the analog watch face as the other clock faces won't show up on the screen. 

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I meant doesn't show any data..

[ManuFitbit]

Welcome to the forums @Debann24.

Thank you for sharing the inquiry regarding your Versa 2 and for the attempt to fix it on your own.

Please confirm that you restarted the device as indicated: Press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

In addition, chanche the clock face following these steps: How do I change the clock face on my Fitbit device?

[Debann24]

Yes, I did restart my device and change the clock face with no resolution of the issue.  

[Guy_]

Hi @Debann24 - your watch may have a fault but try double tap on the screen and then swipe up the watch face and see if the watch is recording stats, steps, HR etc. in the Today app, if not it may have a fault.

Also you can sync with the Fitbit App and see what's being recorded.

To make sure that works see Why won't my Fitbit device sync?

You mentioned an update, what was that update doing?