Versa 2 keeps randomly going dead

[Maaryraniay]

My versa 2 keeps going dead. I. Priced this a lot lately. But know it just be faulty because yesterday I fully changed it and this morning it was working, then a few hours later it’s dead. What shall I do? 

[LiliyaFitbit]

It’s good to see you in the community, @Maaryraniay.

Thanks for the details shared in your post, I understand your concern. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts.

Have a nice day!

[SunsetRunner]

This has started to happen to me as well. I’m also having problems getting mine to sync the data.

I found a previous article on this forum and have tried all the tips but still hasn’t resolved the issue. I will have to contact support team when they are open. I’ve only had mine since December 😪

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I understand how you are feeling and appreciate your troubleshooting efforts. I recommend confirming if you've tried the following:

1. Restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?

For complete troubleshooting instructions to resolve the syncing issue, see Why won't my Fitbit device sync?

Hope this helps.