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Versa 2 lifespan

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‎10-15-2021 08:58 - last edited on ‎10-15-2021 10:26 by

‎10-15-2021 08:58 - last edited on ‎10-15-2021 10:26 by

My Versa 2 model only lasted 2 years and died after the software update. My previous fitbit watch (surge) lasted for much longer (about4 yrs)...it outlasted the bracelets which kept breaking. Fitbit stopped making the bracelets, so I had to buy the Versa2, even though the electronics of the Surge still worked.

I expected a better product based on my previous experience. 

So disappointing. 

 

 

Moderator edit: subject for clarity 

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‎10-15-2021 10:25

‎10-15-2021 10:25

Welcome to the Fitbit Community, @ShawneeP.

 

I appreciate your participation in the Forums and sharing your experience. I understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. I recommend getting in touch with our Support team so they can look deeper into the issue and discuss the options available to you. Click here to get connected with them via chat or phone.

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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