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Versa 2 lines across screen

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My versa 2 looks like its died, mid workout the screen suddenly went a funny grey colour with lines going across, you cant see any info at all.help!! 

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It's good to see you around @Rebeledge.

Thanks for sharing the inquiry regarding the situation with your device.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

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