07-07-2020 20:41
07-07-2020 20:41
I went on a run today and when I looked at my map on the Fitbit app, the map lines weren't straight like they were supposed to be. So instead of having the correct lines, the lines were very wiggly instead of straight. Can you help? Thanks!
08-19-2020 06:10
08-19-2020 06:10
Hi @MTBforever2, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the GPS map is not correct.
Please restart your Versa 2 as described in this help article. After this, check out this help page, which explains how the GPS feature works on your Fitbit device. This article also contains some troubleshooting steps for you to try in order to fix this issue.
Finally, monitor your watch during your running activity and see if it provides correct GPS data and maps.
Keep me posted on the outcome.