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Versa 2 not charging

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‎05-29-2020 08:01 - last edited on ‎06-09-2020 07:07 by Fitbit Moderator

‎05-29-2020 08:01 - last edited on ‎06-09-2020 07:07 by Fitbit Moderator

My Fitbit versa 2 will not charge I have tried the hold wait and all that. But when I do hold the button in the display shows the red battery with a large ! Over it. I just got this in feb.

 

 

Moderator edit: updated subject for clarity

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‎06-09-2020 07:06

‎06-09-2020 07:06

Hi @Mejtdkb, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it won't take a charge. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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